Frequently Asked Questions

Find answers to common questions about our loan services.

How do I apply for a loan?
Download RocketCash from Google Play Store, create an account, verify your identity, and choose your loan amount and repayment plan. Funds are disbursed to your bank account once approved.
How long does it take to get approved?
Our approval process takes just minutes. Once approved, funds are disbursed to your bank account the same day, usually within minutes.
What do I need to apply?
You need a valid phone number, BVN for identity verification, and a Nigerian bank account for disbursement. No collateral or physical documentation required.
What are the interest rates?
Interest rates start from 2.5% per month on a reducing balance basis. Your rate is determined based on your credit profile and repayment history.
Can I repay my loan early?
Yes, you can repay your loan at any time with no early repayment penalties. You only pay interest for the days you've used the loan.
What happens if I miss a payment?
We understand that circumstances can change. If you're having trouble making a payment, please contact our support team immediately to discuss repayment options.
Is CrediSurge licensed?
Yes, CrediSurge Lending Limited is a licensed money lender operating under the regulatory framework of Lagos State, Nigeria.